Legacy administration models can no longer keep pace in today’s increasingly complex environment. Fund managers of all strategies are partnering with HedgeServ to achieve institutional infrastructure, enterprise reporting solutions, and operational best practice at a lower total cost than traditional administration.
HedgeServ is proud to be growing our business organically, primarily through referrals from satisfied fund manager clients, their investors, and their service providers. The most satisfying compliment we receive from fund managers is that the HedgeServ model is best-aligned with the direction the alternatives industry is headed.
Founded in 2008, HedgeServ is led by the most experienced management team in fund administration. In 1995, this same team introduced what is now the definitive industry model of daily accounting, daily or weekly estimated NAVs, outsourced middle office services, and integrated risk analytics.
100% REPORTING ACCURACY
The recognized industry leader in fund accounting expertise, HedgeServ has never restated a NAV due to error since the inception of the firm. HedgeServ owns a similar 100% accuracy rate in terms of distributing statements to investors. HedgeServ pairs systematic controls (SOC 1 Type II certified) and checklist-driven processes with experienced professionals who understand the underlying principles of the work they produce.
REAL-TIME OVERSIGHT
The HedgeServ platform is co-sourced, meaning clients have 24/7 access to the same data sets and applications as their HedgeServ service team. By utilizing shared technology, we’ve embedded transparency into our operating model, enabling us to work with our clients together in real-time, identifying and resolving issues faster. HedgeServ benefits from a unique, constant feedback loop with our clients, whose ideas drive our constant efforts to evolve and enhance our capabilities and tools.
ACCELERATED CYCLES
HedgeServ’s clean-sheet design and proprietary, real-time platform eliminates batch dependencies. HedgeServ provides clients a complete “fully loaded” P&L on T+0. For our transition clients, on average, HedgeServ has compressed NAV delivery times by between 20-30% versus those clients’ prior administrators. These benefits extend downstream, resulting in accurate, timely financial, tax, and regulatory reporting – all sourced from a single database and tied to the fund’s official books & records.
THE HEDGESERV DIFFERENCE
MORE VALUE, LESS RISK, FUTURE SCALE
CUSTOMIZED SOLUTIONS
By challenging the status quo with a new approach, we solved for how to treat each client uniquely, without sacrificing controls, and how to keep our solutions relevant in the face of constant change. A segregated technology environment is configured for each client, enforcing confidentiality and enabling flexibility of both reporting and operational workflows to meet each client’s unique business needs. This environment includes primary/backup servers, general ledger, security master, and instances of the integrated reporting and operational apps.
FUND-CALIBER PEOPLE
Led by the industry’s most experienced management team, HedgeServ attracts, retains, and develops hedge fund-caliber professionals through a cohesive culture underpinned by meaningful, broad-based employee ownership. HedgeServ provides world-class training programs, challenging roles, and motivating career paths, resulting in industry-low turnover rates. HedgeServ service teams are client-aligned, with clear senior points of contact and end-to-end accountability for their relevant processes and reporting deliverables.
ONE GOLDEN COPY OF DATA
The HedgeServ platform operates on a proprietary single database design, featuring a general ledger embedded into a powerful portfolio management system with front office-quality security master. All asset classes (90+ instrument types) are accurately captured, modeled, valued, and processed in an automated fashion. Clients are able to meet their risk, P&L, NAV, investor, tax, regulatory, and compliance reporting requirements all from a consistent, independent, reconciled source tied to their fund’s official books & records.
HEDGESERV OVERVIEW
HEDGESERV’s vision is to continue to be the industry's innovative fund administrator providing expert client service teams, advanced technology and market leading solutions for our clients while continuously developing our dynamic and diverse global workforce and service offering.
HEDGESERV’s mission is to define the benchmark and disrupt the global standards for fund administration by continuously advancing and expanding our service offering. We partner with our clients to create solutions that add value so they can concentrate on investment strategies and growth. Our entrepreneurial culture powered by our global team of experts and proprietary technology are our differentiators.
$450+BILLION IN AUA
230+ CLIENT RELATIONSHIPS
All investment strategies and manager types supported, including hedge funds, funds of hedge funds, private equity funds, hybrid credit managers, UCITS funds, managed account platforms, and other institutional investment managers.
100% client retention rate, having never lost a client due to dissatisfaction over service quality.
75% of clients represent transitions of established managers from a previous administrator.
HedgeServ supports all strategies from a single platform, including long-only, long/short equity, activist, credit, fixed income, distressed, high frequency, multi-strategy, CTAs, event driven, and emerging markets.
1600+PROFESSIONALS
11 OFFICES WORLDWIDE
Headquartered in Dallas with key operating hubs in New York, Raleigh, Grand Cayman, Dublin, Cork, and Sydney.
Additional client-facing offices in Luxembourg and Krakow.
IT development offices in Sofia, New York, Dallas, and Manila.
World-class employee training programs, platinum certified by ACCA and premier partnership accreditation with CIMA.
Culture of excellence, underpinned by broad-based employee ownership and a commitment to remaining an independent fund administrator, focused on our clients.
Near zero turnover within the management team and across senior client-facing professionals since inception.
Client-aligned service teams, complemented by risk, tax, regulatory, compliance, and technology expertise.
SOC 1 TYPE II AUDIT (E&Y)
SYSTEMATIC CONTROLS
100% NAV accuracy since inception, with zero NAV restatements due to a HedgeServ accounting error.
100% accuracy for reporting of investor statements, since inception.
Real-time platform with no batch processing dependencies.
Single database design reduces operational risk and embeds both consistency and accuracy of data.
Automated P&L allocations and fee calculations, performed by the same system which creates and distributes investor statements.
Co-sourced technology provides clients with T+0 oversight into all processes, calculations, and supporting documents.
Rich security master modeling of portfolio instruments and fund/investor setup enable automated workflows and systematic controls.
HedgeServ New York City
HedgeServ Dublin
T+0 PORTFOLIO REPORTING
CRITICAL INFORMATION, FASTER
SLICE & DICE WITHOUT LIMITATION
Legacy fund administration forces managers to make decisions based upon unreliable and incomplete information. Because data can only help you if you can see it how and when you need it, HedgeServ has put positions, pricing, cash, accruals, corporate actions, dividends, tax lots, exposure measures, and security master details into one multi-dimensional database that our clients have full access to on either a real-time, near-time, or end-of-day basis. HedgeServ connects managers with their data in ways they would normally view, analyze, and share information internally and with their investors and counterparties.
Clients have full access to reporting tools with a simple-to-use interface and an emphasis on making data easy to access and visualize. Client users can filter, group, sort, drag, and drop data to build custom views, reports, and extracts, always able to drill down from the big picture to the most granular levels of detail. Because the general ledger is embedded into the portfolio management system, clients have the advantage of making decisions and meeting reporting requirements from one golden copy of data, tied to their fund’s NAV. HedgeServ’s portfolio reporting tools are also complementary to, and easily integrated with, a wide range of OMS, PMS, and risk systems.
T+0 PORTFOLIO REPORTING INCLUDES:
Real-time, near-time, or end-of-day P&L
Rich security master and custom tagging
Dashboard views
P&L and NAV attribution
Performance
Exposures
Time series analysis
Compliance limit monitoring
Investor transparency reports
1-click custom formatted reports
Ability to backload historical portfolio data (transitions)
CUSTOMIZED RISK ANALYTICS
A COMPLETE VIEW OF RISK
NOT A BLACK BOX
HedgeServ helps managers to understand the drivers of their performance and portfolio risk through a customizable suite of trader and factor-based risk analytics. HedgeServ configures and integrates a risk management solution to meet each client’s unique reporting needs and frequencies, supported by a front office team of risk and valuation professionals.
HedgeServ risk analytics are powered by the same independently reconciled and valued data which comprises clients’ official books & records. HedgeServ flexibly combines a range of market data from leading 3rd party providers with our own capabilities to aggregate, normalize, and enrich clients’ portfolio data and to generate theoretical values for OTC instruments. HedgeServ delivers comprehensive asset class coverage, including equities, commodities, credit, FX, rates, and volatility products.
CUSTOMIZED RISK ANALYTICS INCLUDES:
Market data maintenance
Full suite of Greeks
Exposures
Scenario analysis
Stress testing
P&L attribution by risk factors
VaR (Monte Carlo)
Beta & correlation analysis
Contribution to risk (volatility) by strategy/sub-strategy
Support for regulatory/compliance-related risk requirements
MIDDLE OFFICE SERVICES
SIMPLIFY OPERATIONAL COMPLEXITY
COMPLEMENTARY EXTENSION OF THE CLIENT
Fund managers retain real-time confidence when outsourcing their middle office functions to HedgeServ, plugging into an integrated front-to-back platform with a suite of best-in-class tools and a single golden copy of trade data. HedgeServ professionals understand the complete post-trade lifecycle for all instrument types and serve as responsive liaisons between both the front and back office worlds. Clients cite our middle office teams as talented problem solvers and operational heavy lifters.
HedgeServ reduces the operational costs, risks, and inefficiencies inherent in traditional middle office outsourcing, such as spreadsheet dependencies, disparate data sources, timezone mismatches, and duplication of efforts. For each client, HedgeServ constructs a responsive, client-aligned middle office service team (without silos) as well as client-defined post-trade workflows and reporting customized to their unique portfolio and business requirements. The co-sourced, shared HedgeServ platform helps clients realize the benefits of outsourcing middle office functions (including flexibility and scale to trade new markets, products, volumes) without sacrificing oversight, controls, or quality.
HedgeServ is proud of our track record of delivering precise, consistent NAVs to managers – regardless of complexity or dealing frequency. 100% NAV accuracy does not just happen, it’s been honed over the past twenty years. HedgeServ continues to drive industry best practice for both fund accounting and valuations, setting the standard for capability and controls.
HedgeServ clients have dynamic read-only views into their general ledger, full views down to the most granular entries and calculations, and the ability to generate a full suite of customized accounting reports at any time. HedgeServ fund accounting teams are client-aligned, meaning each client’s team is accountable for their end-to-end processes (daily reconciliation and pricing, NAV calculations, financial statements, audit support). HedgeServ clients never hear “not my department” or “company policy” as a response to their accounting queries.
HedgeServ independently implements each client’s pricing policy and embeds its unique framework into our valuations system, which features systematically-enforced controls, automated tolerance testing, double sourcing for all prices, rules-based methodologies, and the ability to theoretically price OTC instruments. Clients have full access to all historical valuations data, tolerance/breach reporting, and supporting documentation through our centralized pricing warehouse.
FUND ACCOUNTING SERVICES INCLUDE:
Daily reconciliation of positions & cash
Daily independent portfolio pricing
Systematic support of the manager’s pricing policy
Dividends, corporate actions, accruals
Independent fee calculations
Estimated and final dealing NAVs (all frequencies supported)
Customized NAV package / reporting
Transparency reporting
Financial statements (GAAP & IFRS), including footnotes
Audit support
Support for UCITS, QIFs, SIFs reporting requirements
Historical backload of books & records (transitions).
HedgeServ also supports investments in hedge funds as a distinct asset class, delivering higher levels of accounting accuracy, processing automation, and reporting integrity for fund of hedge funds managers versus many administrators. HedgeServ supports side letters, side pockets, fund liquidations, suspended NAVs, transfers, exchanges, maximum redemptions, rolling lock-ups, price variance reporting, and liquidity management without spreadsheets or manual workarounds.
INVESTOR SERVICES
TRANSPARENCY IS THE BEST CONTROL
TREAT EACH INVESTOR UNIQUELY
HedgeServ helps managers keep pace with evolving investor requirements for ever-greater and more frequent data and transparency. The HedgeServ platform enables clients to provide their investors with custom reporting, on the fly, without sacrificing controls, oversight, or scale. HedgeServ’s investor services teams are based in recognized centers of financial excellence and comprised of experienced professionals with strong compliance backgrounds.
HedgeServ’s proprietary investor services system models each fund’s and investor’s unique attributes, terms, and conditions in security master-like detail. This authenticity enables automated support of complex processes and calculations (including side letters), systematically enforced controls, and embedded T+0 oversight for our clients. Onshore and offshore funds are natively supported in a single application, providing managers with direct access to a centralized, complete source of investor history, investor details, and supporting documentation across their investor base.
INVESTOR SERVICES INCLUDE:
Investor communications, statements
Investor queries, due diligence support
Transaction processing
Compliance (AML, KYC, FATCA, ERISA)
Maintenance of fund bank accounts
Share registry
Automated investor allocations
Automated fee calculations
Liquidity management
Performance reporting
Dynamic data extracts, exports to CRM systems
Investor portal
Historical backload of investor information (transitions)
REGULATORY & TAX
ENTERPRISE PEACE OF MIND
STORE DATA ONCE, USE MANY
HedgeServ partners with our clients to help them interpret and keep pace with global regulations, plan for cross-border complexities, and implement an integrated, institutional-quality regulatory reporting framework. HedgeServ regulatory solutions focus on achieving long-term sustainability and the robustness required to withstand ever-increasing regulator scrutiny. HedgeServ provides full-service support of clients’ global regulatory reporting requirements by pairing knowledgeable professionals with flexible technology, rich tagging, and a unique single database model.
PROVEN TAX CAPABILITIES
Our dedicated tax team is comprised of experienced tax professionals with strong asset management backgrounds, sourced primarily from the Big Four and Hedge Fund experience. Together, they have crafted a close working relationship with a wide range of the world’s leading audit and tax firms. Operating on a unique single database model and using dynamic reporting tools, our people have a proven ability to handle complex client requirements and short notice requests. Our tax services are customized to your specific needs and requirements.
REGULATORY SERVICES INCLUDE:
SEC Form PF
CFTC CPO-PQR and de minimus monitoring
Albourne OPERA reporting
Filing support (13-D, 13-F, 13-G, etc.)
US FATCA; UK FATCA for British Overseas Territories
AIFMD Annex IV transparency reporting
EMIR trade repository reporting
TAX SERVICES INCLUDE:
Taxable income analysis inclusive of all tax adjustments
Partner tax allocations
Tax estimates
Wash Sale Reporting
Passive Foreign Investment Company annual information statements
Schedule K-1, K-2, and K-3 support
ASC 740 Analysis (FIN 48)
Form 1099 Reporting
ENHANCED TAX SERVICES:
Automated wash sale, constructive sale and straddle analysis
Tax-adjusted lot relief methodologies
Tax Dashboard
Suite of tax planning reports customized daily, weekly, monthly and year-end reporting available
PRIVATE EQUITY SERVICES
OUTSOURCE WITH CONFIDENCE
STAY FOCUSED ON DEAL MAKING
HedgeServ’s Private Equity service offering delivers fund administration solutions to managers of private equity, real estate, and venture capital funds, as well as to hybrid funds and to multi-asset class institutional investment programs such as endowments and pension funds. HedgeServ provides fully hosted and seamlessly integrated front, middle, and back office services and global support to both newly launching and seasoned private equity managers, regardless of capital structure or investor allocation complexity. Managers can view their holdings and exposures on a consolidated basis in a multiple asset class environment. In addition, HedgeServ’s automated and dynamic platform tracks investor commitments, allocations, performance ratios, fees and expenses allowing clients the ability to view industry-specific reporting such as investor balances, waterfall calculations, and IRR’s.
A single platform services both direct investments and investments in funds – with the wider capability to provide complete support of all alternative asset classes. Managers have full operational transparency into all workflows and 24/7 access to all their accounting, portfolio, and investor data. HedgeServ’s technology features automated private equity processes and includes powerful portfolio management tools and a transactions-based, multi-currency general ledger which natively support investment and partnership accounting (both GAAP and IFRS compliant). With an extensive in-house technology team, HedgeServ is able to respond quickly to our clients’ evolving business requirements.
PRIVATE EQUITY SERVICES INCLUDE:
Independent NAV calculations
Fees and accruals
Daily reconciliations
Automated waterfall calculations
Capital roll forwards
Financial statements (GAAP & IFRS), including footnotes
Transaction processing
System-generated capital calls & distribution notices
Investor servicing & reporting
Custom portfolio reporting, including:
– IRRs
– Performance attribution
– Position reports
– Exposures
– Cash flows
– Look-through reporting
CONTACT HEDGESERV
OUR OFFICES
New York City
4 Times Square
8th Floor
New York, NY 10036
+1 212 920 3520 / info@hedgeserv.com
4th Floor, K2 Forte,
2-2a Rue Albert Borschette
L-1246 Luxembourg
Raleigh
8081 Arco Corporate Drive
Suite 100
Raleigh, NC 27617
Cork
Unit 2301 Block 2000
City Gate, Mahon
Cork, Ireland
Kraków
11th Floor, O3 Business Campus
ul. Opolska 112, Budynek B
31-323 Kraków
Dallas
2300 North Field Street
21st Floor
Dallas, TX 75201
Grand Cayman
6th Floor SIX,
Cricket Square,
Grand Cayman,
Cayman Islands
Sofia
1000 Sofia, 1 Alabin Str., Fl. 12
Bulgaria
HR General Queries
HR@hedgeserv.com
Manila
27/F, Tower 2
The Enterprise Center
6766 Paseo de Roxas cor. Ayala Ave.
San Lorenzo 1223
City of Makati
NCR
Fourth District Philippines
Sydney
20 Bridge Street
Suite 9.01
Sydney, NSW 2000
AUS
BUSINESS DEVELOPMENT
United States Michael Mannella
+1 646 829 0373
mmannella@hedgeserv.com
EUROPE Susan Byrne
+353 1234 1030
sbyrne@hedgeserv.com
DUE DILIGENCE
United States Michael Mannella
+1 646 829 0373
mmannella@hedgeserv.com
EUROPE Susan Byrne
+353 1234 1030
sbyrne@hedgeserv.com
Terms of Use
his webpage (together with the documents referred to on it) outlines the terms of use (the “Terms”) on which you may make use of our website www.hedgeserv.com (the “Site”). Please read these Terms carefully before you start to use the Site. By using the Site, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using this Site.
Information about us
HedgeServ.com is a Site operated by HedgeServ Holding L.P. and its affiliates HedgeServ Corporation, HedgeServ Limited, HedgeServ LLC, and HedgeServ (Cayman) Ltd. (collectively “We”).
HedgeServ’s affiliate, HedgeServ Limited is authorised by the Central Bank of Ireland under Section 10 of the Irish Investment Intermediaries Act, 1995 to provide the administration of collective investment schemes, including the performance of valuation services or fund accounting services or acting as transfer agents or registration agents for such funds, in respect of units or shares in undertakings for collective investments in transferable securities within the meaning of European Communities (Undertakings for Collective Investments in Transferable Securities Regulations, 1989 (S.I. No. 78 of 1989), and any subsequent amendments thereto, units in a unit trust, shares in an investment company, capital contributions to limited partnerships.
HedgeServ’s affiliate, HedgeServ LLC is a company organized under the laws of Delaware and is authorized to do business in the State of Illinois, USA, to provide services to hedge funds and funds of hedge funds including, maintaining fund’s accounts, calculating a fund’s net asset value, maintaining a fund’s principal corporate records, communicating with shareholders, accepting the subscriptions of new shareholders, making redemptions of the shares, and ensuring compliance with the laws of the US (including but not limited to anti-money laundering regulations) .
HedgeServ’s affiliate, HedgeServ (Cayman) Ltd. is a company incorporated under the laws of the Cayman Islands and is authorized by the Cayman Islands Monetary Authority as a Mutual Fund Administrator under Section 11 of The Mutual Funds Law (as amended), to provide services to exempted companies, segregated portfolio companies, unit trust and limited partnerships including, maintaining fund’s accounts, calculating a fund’s net asset value, maintaining a fund’s principal corporate records, communicating with shareholders, accepting the subscriptions of new shareholders, making redemptions of the shares, and ensuring compliance with Cayman Islands laws and regulations (including but not limited to anti-money laundering regulations).
Accessing the Site
Access to this Site is permitted on a temporary basis and we reserve the right to withdraw or amend the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Site, or the entire Site, to users who have registered with us.
You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms, and that they comply with them.
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You may print off one copy, and may download extracts, of any page(s) from the Site for your personal reference and you may draw the attention of others within your organisation to material posted on the Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
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The information on this Site is for informational purposes only and is subject to change without notice. Products and services described on this Site may not be suitable for all users. The contents hereof do not constitute an offer or a solicitation to buy or sell any financial instrument, product or service. FURTHERMORE, THE CONTENTS HEREOF ARE NOT INTENDED FOR ACCESS BY, DISTRIBUTION TO, OR USE BY, ANY PERSON OR ENTITY IN ANY JURISDICTION OR COUNTRY WHERE SUCH ACCESS, DISTRIBUTION OR USE WOULD BE CONTRARY TO LOCAL LAW OR REGULATION.
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Thank you for visiting the Site.
Privacy and Cookies Statement
1. Introduction
We at HedgeServ Corporation, HedgeServ Limited, and HedgeServ Cayman Limited (collectively “HedgeServ“, “we” or “us“) respect your right to the protection and privacy of your Personal Data.
HedgeServ recognises its responsibility for protecting and ensuring the privacy and confidentiality of the information it obtains, retains, uses and discloses in the course of its business and operations.
The purpose of this Privacy and Cookies Statement (the “Statement“) is to outline how we use cookies and what Personal Data we process for the purposes of your use of our website www.hedgeserv.com (the “Website”).
2. Statement for this Site only
HedgeServ is not responsible for the content or privacy practices of any websites other than the Website. Any external links to other websites are clearly identifiable as such. This Statement does not cover other websites including HedgeServ’s Investor Portal https://hiportal.hedgeserv.com/ and www.access.hedgeserv.com which are subject to a separate Privacy Statement.
3. Collection of Personal Data
We do not collect Personal Data about visitors to this Website, unless you choose to provide such information to us. For details of how we process Personal Data on our Careers page, please refer to the Candidate Privacy Notice on the Careers page.
4. Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
This Website does not use cookies, apart from temporary “session” cookies which enable a visitor’s web browser to remember which pages on this Website that have already been visited. Technical details in connection with visits to this Website are logged by our internet service provider for our statistical purposes. No information is collected that could be used to identify Website visitors.
5. Disclosure of Information to Third Parties
HedgeServ will make no attempt to identify individual visitors, or to associate the non-personal / technical details collected with any individual.
It is the policy of HedgeServ never to disclose such technical information in respect of individual visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law.
6. Security
This Website is hosted on secure servers by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information accessed via the Internet. No data transmission or access over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect any Personal Data uploaded to this website.
7. Changes to the Privacy Statement
Any changes to this Statement will be posted on this Website.
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