Investor Services

FLEXIBLE, PROPRIETARY TECHNOLOGY AND EXPERT CLIENT-ALIGNED TEAMS DELIVER COMPREHENSIVE INVESTOR SERVICING TO ALL ALTERNATIVE ASSET PLATFORMS

HedgeServ’s investor services platform and client aligned teams provide a rich and professional experience to investment managers and their investors, maximizing automation, transparency, and controls.

TRANSPARENCY IS THE BEST CONTROL

Investor Services

  • Investor onboarding
  • AML / KYC / CTF
  • Transaction processing
  • Investor communications and reporting
  • Bank account maintenance and operation
  • Regulatory and compliance reporting
  • Maintaining investor registers
  • Fee calculations
  • Liquidity management
  • Performance reporting
  • Dynamic data extracts – exports to CRM systems
  • Investor portal
  • Historical backload of investor information (transitions)
24x5 Custom Coverage Model

Single platform for all funds

Proprietary Reconciliation Tools

Proprietary allocation application

Proprietary Price Verification Tools

DYNAMIC DASHBOARDS

AML / KYC / CTF

Proprietary General Ledger

LIQUIDITY MANAGEMENT

Custom Client Enabled On Demand Reporting

SYSTEMATICALLY ENFORCED CONTROLS

Custom Reporting Without Sacrificing Control

Customized Investor Experience

Our proprietary investor services system captures the unique attributes, terms, and conditions for every fund and every investor in security master-like detail. This specificity enables automated support of complex processes and calculations, including side letters, enhanced by systematically enforced controls, enabling T+0 oversight for investment managers. Onshore and offshore funds are natively supported in a single application, providing managers with direct access to a centralized, complete source of investor history, details and supporting documentation for every investor on their platform.

OUTSOURCE WITH CONFIDENCE

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