Investor Services

HedgeServ’s proprietary investor services and allocation system, Hedge Investor, is utilized to service both hedge and private equity funds.

HedgeServ’s client aligned investor services platform and client services teams provide a richer and more professional experience for investment managers and investors versus other administrators’ siloed or functionalized models.

TRANSPARENCY IS THE BEST CONTROL

Investor Services

  • Investor Onboarding (including KYC / AML)
  • Transaction processing
  • Investor communication and reporting
  • Maintaining and operating fund bank accounts
  • Regulatory and Compliance reporting
  • Maintaining Investor Registers
  • Automated fee calculations
  • Liquidity management
  • Performance reporting
  • Dynamic data extracts, exports to CRM systems
  • Investor portal
  • Historical backload of investor information (transitions)
24x5 Custom Coverage Model

Single platform for all funds

Proprietary Reconciliation Tools

Proprietary allocation application

Custom Client Enabled On Demand Reporting

Near-time basis dashboards

Custom Reporting Without Sacrificing Control

Treating Each Investor Wisely

HedgeServ’s proprietary investor services system models each fund’s and investor’s unique attributes, terms, and conditions in security master-like detail. This authenticity enables automated support of complex processes and calculations (including side letters), systematically enforced controls, and embedded T+0 oversight for our clients. Onshore and offshore funds are natively supported in a single application, providing managers with direct access to a centralized, complete source of investor history, investor details, and supporting documentation across their investor base.

OUTSOURCE WITH CONFIDENCE

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